Who we are
Our website address is https://tilesexquisite.co.uk.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Website visitors can optionally use a contact form. Any personal contact information provided will be used to respond to the query.
Mailing lists
Website users can optionally sign up to our mailing list on the website. This personal information to distribute news and promotional materials. We use MailChimp to manage the Tiles Exquisite mailing list. Further information about the MailChimp privacy policy can be found here: https://mailchimp.com/legal/privacy/
Cookies
Shopping
If you use the shopping functionality on this website cookies will be used to keep track of the shopping cart data. This makes use of 3 cookies:
- woocommerce_cart_hash
- woocommerce_items_in_cart
- wp_woocommerce_session_
No personal information is stored within these cookies.
Comments
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Using your account
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Analytics
This website uses Google Analytics to gather anonymised statistics about our website visitors. More information about Google Analytics privacy policy can be found here: https://support.google.com/analytics/answer/6004245?hl=en
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Any sales related information will be kept in our records in line with the HMRC’s requirements.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
How we protect your data
We apply security updates regularly and make use of website security measures, such as encrypting website traffic and using web application firewalls to ensure your data is kept safe.
What third parties we receive data from
At this time this website does not use personal information from any third parties.